Frequently Asked Questions

Tickets
How will I receive my tickets?
All tickets will be sent digitally via TicketMaster. You must have a TicketMaster account to access your tickets.

How do I access my tickets?
For more detailed instructions on accessing your tickets, click here.

Will tickets be available day of?
Yes, tickets can be purchased at the Truist Park box office but are subject to availability and we highly recommend purchasing tickets on Ticketmaster ahead of time.

Where are my seats?
All tickets are general admission. Seats will be open in the lower bowl from foul pole to foul pole. Some seat locations may be restricted. Seating is first come, first served.
For a seating chart of Truist Park, click here.

Parking
How much will parking cost?
Parking is $10 per car and can be purchased at drive up. Parking is card only. Only Battery Lot 11 and North Lot 29 are available for parking. There is a shuttle available from Lot 29 to the park.

For more information on parking at Truist Park, please click here.

Entry
Can I bring in my bag?

Bags are not allowed to enter Truist Park. Exceptions may be made for:

• Medical bags no larger than what is required to transport necessary medical equipment
• Breast pumps for nursing mothers and other bags required for guests with ADA needs
• Diaper bags for guests accompanied by infant(s) and/or toddler(s)
• Small, single compartment clutches no larger than 5 x 9 inches
• Small, single compartment clear bags no larger than 5 x 9 inches

What time will gates open?
Gates will open at 5:30 pm. First pitch is scheduled for 7:00 pm

Do I need to purchase a ticket for my toddler?
Children under the age of 2 do not need a ticket to the game, but are expected to sit on the lap of a ticketed attendee.

Questions? Please email Allison Sherman at Allison.Sherman@choa.org.